Challenge
- Track workload and the progress of a prolific but distributed design team.
- Provide greater insight and a source of truth to all stakeholders.
- Too may tools… Slack, Email, Figma, Confluence, Jira, Airtable, Google Docs, etc…
- Mis-alignment on resourcing and prioritization of projects across different areas of the business.
- Short on documentation and process for designer career development, performance, and leveling.
Objective
- Connect the dots across the product org.
- Improve findability, consistency, and quality of project documentation and assets.
- Establish a weekly/monthly/quarterly meeting cadence that works for all.
- Consolidate communication and feedback channels.
- Empower the team and provide more personal recognition.
Process
- Adopt Coda for tracking workload and projects.
- Use Coda to serve up different views to different stakeholders.
- Hustle hard to roll out a new weekly meeting calendar.
Solution
- Review, agree and update Coda daily with cross-functional partners.
- Provide transparency and clarity on prioritization to designers with weekly sprint planning, crits, and design reviews.
- Lock-in bi-weekly Executive Product Design Review.
- Create Truth Deck template to improve presentations and storytelling.
- Create Figma template for projects so all projects feel familiar.
- Formalize Figma Engineering Handoff.
- Introduce an official Professional Development Tracker.
- Contribute to a peer-to-peer recognition program—The Extra Mile.